Expertise

RAY • ALLEN ’s extensive industry expertise has earned us the reputation of providing affordable, customized solutions to meet your individual needs. From maintenance to upgrades, RACSystem fully manages your equipment contracts guaranteeing the highest levels of service and value.

All the tools you need for effective decision making are right at your fingertips plus the personal attention and expertise that only RAY • ALLEN can provide.

RAY • ALLEN serves some of the top enterprises in the world in over 148 countries by synchronizing datasets across the enterprise, the reseller(s) and the manufacturer, including the World’s Largest Oil Company, a Very Large Hotel Chain, an Important Defense Contractor, and a Leading Software Company.

Goals
  • Act as an independent, trusted advocate to both the Partner and Enterprise
  • Help the Enterprise gain control of their inventory by making sure the assets are in the right hands of the right people, at the right time
  • Reduce overall financial risk to all parties
  • Improve the “renewal process” of maintenance contracts
  • Eliminate the confusion with leasing by adding the extra measure of control throughout the leasing Life Cycle
  • Collaborate with all parties in the procurement and order process phases
  • Enable the Enterprise and Partner so that now every decision can be an informed decision
  • Become a Value-Added extension of the Partner by improving client retention